What’s New on AiEngage CRM?

Stay ahead with AiEngage CRM’s latest AI-powered features to automate customer engagement, streamline workflows, and drive business growth.
Contact us if you have any specific suggestions and we are happy to work on them.

27 updates

Automate WhatsApp Conversations with AI
AI AgentsNew Feature Update
15 Jul, 2026

Automate WhatsApp Conversations with AI

Bring your AI Agent to the world's most popular messaging platform. We're excited to introduce AI Agent for WhatsApp—a seamless integration that lets your AI Agent engage with customers directly on WhatsApp.

Bring AI-Powered Support to Your Customers
AI AgentsNew Feature Update
15 Jul, 2026

Bring AI-Powered Support to Your Customers

Deliver instant, personalized customer support 24/7 with AI-powered agents. We’re excited to introduce AI Agents—an intelligent shopping assistant that helps customers discover products, answer questions, and more.

Find & Merge Duplicate Contacts with Ease
RecordsEnhancement
15 Jul, 2026

Find & Merge Duplicate Contacts with Ease

Keep your CRM clean by merging duplicate contact records. This feature helps you identify duplicate customer records and merge them into a single, complete contact.

Accept Payments with Stripe or Razorpay
Invoices & QuotesNew Feature Update
15 Jul, 2026

Accept Payments with Stripe or Razorpay

Accept payments seamlessly with trusted payment gateways. We’re excited to introduce Stripe and Razorpay integration for online payments, so you can securely collect payments directly through your storefront.

Organize Your Dashboard with Labels
DashboardsEnhancement
15 Jul, 2026

Organize Your Dashboard with Labels

Organize your dashboard the way you work. We’re excited to introduce Dashboard Labels & Sections—a new way to group, organize, and navigate your dashboard with customizable labels.

Filter Your Entire Dashboard at Once
DashboardsEnhancement
15 Jul, 2026

Filter Your Entire Dashboard at Once

Analyze your dashboard faster with one filter that updates everything at once. Instead of selecting a date range on each page individually, filter your data once and view results across your dashboard.

Scale Conversations with Multiple WhatsApp Senders
WhatsAppNew Feature Update
14 Jul, 2026

Scale Conversations with Multiple WhatsApp Senders

Managing customer conversations across multiple WhatsApp numbers just got easier. We’re excited to introduce Multiple WhatsApp Senders, a new feature to connect and manage multiple sender accounts from one platform.

WhatsApp